A Glimpse of PT CAR
Established in 2003, PT Cakrawala Automotif Rabhasa (PT CAR) is the eighth Authorized Mercedes—Benz Dealer in Jakarta is committed to providing the highest quality First Class service to all Mercedes-Benz customers.
To ensure this commitment is adhered to, the management system of PT CAR has been audited and certified by PT TUV International Indonesia, German Certification Company. PT CAR is the only Authorized Mercedes—Benz Dealer IS0 9001:2008 certified in South East Asia .
The performance of the entire staffs is measured according to ISO standard and integrated to the Balance Score Card designed to monitor, evaluate and improve their service performance levels, primarily concerning about customer satisfaction.
PT CAR’s basic philosophy is that Each Mercedes—Benz customer is a unique individual who deserves special attention and the highest quality of Service". No matter what brings you to PT CAR, either for servicing or buying a new vehicle, rest assure that you will get the value and integrity unavailable elsewhere.
We at PT CAR believe that honesty, passion, hard work and consistency will always be appreciated by our customers. Being awarded The Best Dealer for four consecutive years has definitely proven the fact. Our journey of giving the best service to our customers is far from over; we strive relentlessly to keep improving by listening to your voices and being ready ever to serve you.
Company Detail Information
|Company name||:||PT Cakrawala Automotif Rabhasa|
|Address||:||Jln. Denpasar Raya Blok D2 Kav.12, Kuningan – Jakarta Selatan|
|Operation date||:||June 4, 2003|
Authorized Mercedes-Benz body Dealer (Sales, Service, Spare Parts, & Accident Management of Mercedes-Benz vehicle)
|Director||:||Ir. Rizwan Halim|
|Vision||:||To be the best Mercedes-Benz Dealer, role model Dealer in Indonesia and recognizable worldwide in providing excellent quality in sales & service with high commitment and customer oriented through its competent people and solid team work.|
|Mision||:||To provide the first class services in Sales, Service & Spare Parts to all Mercedes-Benz customers|
|Core Value||:||CID (Commitment, Integrity, and Determination)|
|Quality Policy||:||PT CAR is committed to provide the quality services (sales & maintenance) of Mercedes Benz customers, and we shall strive to continuously improve our services.|
|Buliding||:||10.600 m², 8 floors|
Our sales department has one purpose: to exceed your expectation from the moment of test drive to the delivery of your new vehicle. Our dedicated professional sales team is committed to high integrity approach to your ownership experience. We guaranty that each new vehicle you purchase from us is brand new as is from the factory. We emphasize integrity and transparency to each customer by selling new cars as truly new, and ex demo cars as used cars. Your satisfaction is an award for us.
Our after sales service department offers state-of-the-art facilities, features the most current diagnostic and repair equipment available and our meticulous selection of service professionals team is ready to handle your need. We ensure your Mercedes-Benz delivers the peak performance, safety and reliability, through advanced repair techniques and latest diagnostic equipments. You can have our assurance of genuine parts at a competitive price and quality First Class Service as well as 24-Hours Emergency Roadside Service. Please come and experience the difference of our after sales service and body repair, we guarantee your satisfaction.