Virtually no other area inspires us to produce consistently impressive results more than safety. We passed an important safety milestone during the 1950s with the development of the passenger safety cell, an invention by Béla Barényi. Today it is just one of many components of our safety concept, which edges us ever closer to our vision of accident-free driving.
The integral safety concept divides automobile safety into four phases: in the safe driving phase the vehicle helps the driver to identify and deal with critical handling situations promptly.
In the second phase, in the event of danger, numerous preventive measures are activated to reduce the risk of injury. In the event of an accident, the occupants can benefit from the high-resistance passenger compartment and a comprehensive range of passive safety systems. After an accident further measures come into play, e.g. to facilitate easier rescue.
Should you ever need technical assistance, the Mercedes-Benz Service 24h is at your disposal round the clock 365 days a year. The Mercedes-Benz Contact telematics service enables you to establish a direct phone connection to the Mercedes-Benz Customer Centre by simply pressing a button on the COMAND Controller. If you wish, all relevant vehicle data will be transmitted automatically, so that the person answering your call will have all the important information as soon as your phone call begins. This guarantees swift reaction times, individual service and rapid on-the-spot assistance.